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T Han

May 26, 2022

I had them fix my 1930’s basement that was having water seepage. Two new sump pump systems, drain tile, waterproof membrane, and they stabilized the floor joists that were sagging. Jan, Alex H, Cedric, and Kwasi did a great job. Corey and JD came back after the outlet for the sump pump was installed and hooked everything up. They also fixed a issue with a corner of the waterproofing membrane. Innovative basement Authority has some great people working for them. The only negative, they need to improve there call in system, it’s hard to get someone to return your calls.

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