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J W

January 14, 2022

The sales side was optimistic on my job and last minute changes had to be made by the engineer. This is the nature of the beast when doing repair work. Company was fair with the compromi$e. The crew that did the work blew me away with their willingness to take feedback and work with me on the final solution. I had a COMPLICATED job, with an existing 120k pool with miles of pvc pipe and wiring right where they needed to dig and drive rods. They took their time and did it right. We actually did a little bonding over the 3 day project. (taught the young ones who Captain Kangaroo was) If you get to work with Adam C, Erin R and Chris G, consider yourself lucky. I would recommend them to the most demanding customer. Finally, I will add that Tarheel Basement Systems is a good value, but not cheap. I would recommend them to anyone without hesitation.

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