Basement Waterproofing in Graham, WA

"Wow. What can I say about this company. My father passed away recently and left us his house, which needs major foundation repairs. It’s all my Dad had left to leave his kids, and his grandkids. So with the life insurance he left, we decided the foundation needs repaired. Went online and found Groundworks. The first day I met with Matt Gumpert, for a free quote. He went over EVERYTHING in perfect detail. In the beginning, he made sure I understood everything about Groundworks and what they do. How they operate, and why he does what he does. He spent well over an hour in my crawl space making sure to note every detail along the way. He was in my dining room for quite a long time, going over options of what needs fixed and what we could afford, and honestly, he felt like a part of the family. He was totally professional, but also has a way about him of putting you totally at ease with a stranger. Never ever put any pressure on me at all, and didn’t use any scare tactics to push me into going with their company. At one point, our permit got rejected by an engineer and he spent all day sorting out the issue and really eased all of my concerns. He got it to a geotechnical engineer instead and there were no more issues. Unfortunately in the process of waiting for the city to approve permits, some unexpected financial issues hit us and we had to put the project on hold. I contacted Matt and he didn’t make me feel bad. He totally understood how hard things have been for us without my Dad around, and worked hard to get us most of our deposit back as well. Even though we did not get the project done, in the future when I have the funds, I will definitely be contacting Matt Gumpert at Groundworks again for all of my foundation needs. I wouldn’t trust anyone else with the project, or with my Dads legacy."