Skip to Main Content

About Us

Delve into our storied past, learn about the wide range of services we provide today, and see how you can join our passionate team.

CFI showing crawlspace to couple outside the home.

History

James Pratt founded Busy Dog Basement Technologies in 1989 in Boston. The business quickly expanded operations across New England. His expertise in remodeling and construction brought him great success, and in 2025, James joined forces with Groundworks, North America’s leading foundation repair company. Busy Dog Basement Technologies is a A+ BBB accredited business and will continue to service Massachusetts and Rhode Island homeowners under the Groundworks name.

Awards and Affiliations

Homeowners value our local expertise, unrivaled service, industry-leading repair solutions, and long-lasting warranties. Many of our satisfied customers have left us positive reviews online.

Groundworks, LLC BBB Business Review

Services We Provide

Proudly Serving the Greater Boston & New England area

Groundworks is your trusted local partner for home restoration and repairs. Our team has lived and worked in New England for many years, so we understand the challenges homeowners like you face.

Reviews from your Neighbors

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Great experience, haven’t had a water issue since my new pump and backup battery was installed. Excellent service today with Zaven. Highly recommend!

Amir Learner

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

The process was great from the initial estimator who came out, follow-up from sales and scheduling, and then the job itself. We had our fieldstone foundation repointed and sealed and it looks so much better should hopefully solve all the problems we’ve been having. Thank you!

Camille Belmonte

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Great service. Very helpful. Archie is absolutely wonderful at explaining how everything works!

Kirstin Boyd

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

The young man installed a new sump pump for us. He was on time and very efficient and pleasant. It has been running well. Thank you

Terry Cronin

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Today Clemente serviced my 2 sump pumps. I told him about a couple of issues with one of the pumps and he fixed it. I found Clemente to be very professional and he got his job done quickly.

Larry Templeton

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Alvin was a great technician who serviced my basement pump and explained all that he did.

Peter Rowe

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Corey C. was the tech that came out to do our service, he was on time very efficient, explained everything he did. When he left everything was working Great. Thank You Corey. Date of service 6/28/24

David M. Lemek

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Corey C. installed a new primary pump & backup battery on 12/27/27 to our Triple safe pump. He introduced himself, was polite and also very knowledgeable. He explained the system operation to us upon completion. We were very happy with the whole procedure. The office was very efficient and Corey did a great job.

David Pomroy

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Archie was at our home to fix our sub-pump he was very professional and helpful when he replaced the parts needs to fix this sub pump. He also explained everything to my husband as he went along. He left everything neat and clean. I asked for a receipt to be mailed to me and with in a matter of minutes I had it. I will use this company again and ask for Archie for service.

Joann Chin

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

The technician was very helpful and knowledgeable, he did a great job!

Alexander Cabrera

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Carlos was the sales rep. He was professional, thorough and quick replies. Our next step was with Laurie. She was great! She did the billing and even FaceTimed me to confirm my prep work was done. The last step was the laborers. Wow! Every morning 7 am they arrived and worked hard. They had the whole job done by day 3! It has not rained so I can not review the system but everyone was great! Highly recommend!

Nicole Alberts

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Lenny and Terrance just completed our French drain and sumpump system in our basement. They were absolutely fantastic. I cannot recommend them enough. They were extremely nice, hardworking, and efficient. I cannot believe what they got done in a days work. They were precise immaculate, informative and went above and beyond what I ever expected.

Victoria Johnson

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

My technician, Jeff M. Was very knowledgeable about the product. He solved the issue we were having with the back up battery, and answered additional questions I had.

Great service!

Jon Wolf

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Archie set up a backup sump pump complete with a backup battery. Archie was professional and had a pleasant personality. After installing and testing the backup he took the time to carefully explain the backup system, indicator lights and manual. There service was excellent.

Steve Rusconi

Work with Groundworks! Level Up Your Career.

Groundworks strives to be better than the rest. We’re committed to continuous improvement for our customers, employees, and their families. Learn more about starting your career with Groundworks.

Ready to own your future?