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Award-Winning Service
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Joe.
Was so cool with we didn't want him to go.We had so much fun, but he said he couldn't have a drink with us.Because it was Lent, he, he …
Joe.
Was so cool with we didn't want him to go.We had so much fun, but he said he couldn't have a drink with us.Because it was Lent, he, he told us a bunch of stuff that the other companies didn't say anything about. We didn't know that our house was settling and they were more expensive. You guys got a really, really, really good employee here.
Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained…
Jason R. and Jordan B. From FSM did an amazing job poly lifting my front porch steps and stabilizing a slab in my driveway. Explained steps they were doing and extremely courteous. Definitely would recommend FSM for this type of work. Five Stars!
Foundation systems of Michigan (FSM) was not the first company I called but I'm glad I hired them anyway. The first company wouldn't even…
Foundation systems of Michigan (FSM) was not the first company I called but I'm glad I hired them anyway. The first company wouldn't even return my calls then lied about it. foundation systems of Michigan was very professional, they measured with more accurate and professional equipment. And even gave me a 5% discount on the job For a senior discount (I'm 65) my house is almost a 100 years old. It's completely out of square on just about every wall and floor and I know it was a nightmare for them to work on. When they started tearing out the old sub floors that were built on top of each other, I had not one but two different subfloors that had asbestos tile. Another company had to be called in to remove it professionally. It was very costly and a great set back. FSM offered to knock another 5% off my bill and did even though they were not obligated to. Anything after that which they did, if I wasn totally satisfied or had a question on it they would redo it again to my satisfaction if needed. They were always professional and as polite as possible. when I thought and was afraid I might need foundation peers (can be quite costly) , My inspector, Ryan , was very honest and told me not only did I NOT need the peers but also what I could do on my own to stop the heavy condensation buildup under my crawl space in that area of concern. I did what he said. It didn't cost me a dime just a little bit of my physical labor and it cleared the problem right up. i couldn't believe it. They even redid the subfloor in my little entrance/mudroom for nothing even though it wasn't on the original estimate. They said something about all the trouble that I went through with the house and wanted me to be happy with them and I am. Very happy. theymight of even lost money on this job for the set backs and trouble with everything being so far out of square but they always stuck with it to my utmost satisfaction. most companies would never have gone the extra mile like they did.
(James Batchelor)
Jordan and Jason make customer satisfaction a Reality, as they educate the homeowner, they were humble and professional. The explained the…
Jordan and Jason make customer satisfaction a Reality, as they educate the homeowner, they were humble and professional. The explained the process, and that even though things can’t be perfected, the five year warranty offered is exceptional. five stars and highly recommended these two gentlemen.