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Gio and Ryan were simply Great. Before starting anything, Ryan went over what was going to be done and walked me through the process…

Gio and Ryan were simply Great. Before starting anything, Ryan went over what was going to be done and walked me through the process before starting. I asked questions during the process, and both were knowledgeable and answered my questions so I could understand. My driveway looks great and very even. I like it!

Martin Hilliard

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Well done work, good communication, price was same as everyone else but they used foam instead of mudjack (an upgrade). The techs, Nick F. …

Well done work, good communication, price was same as everyone else but they used foam instead of mudjack (an upgrade). The techs, Nick F. & Gio G., were skilled and friendly.

J S

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Chase came to our house to do an inspection to figure out where the water in our basement was coming from. He was very knowledgeable, kind, …

Chase came to our house to do an inspection to figure out where the water in our basement was coming from. He was very knowledgeable, kind, professional and thorough. He answered all of our questions and did a great job explaining everything to us. Chase was very easy to talk to and is passionate about his job and you can tell he really wants to help his customers. He is very organized and used his expertise to help us with figure out options for a solution. I would highly recommend Chase for a home inspection. We enjoyed the time we spent with him.

sarah stevens

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I am very satisfied with services of this company for waterproofing my basement and rehabilitation of the crawlspace under my addition….

I am very satisfied with services of this company for waterproofing my basement and rehabilitation of the crawlspace under my addition. Jacob Letner was very professional in presentation of identifying obvious problems we saw and things we didn’t see and offering comprehensive solutions to repair the issues with our property.

Andre Bustamante

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Bob Hays came out for an inspection. He was very educational and professional. Provided great suggestions for what to do in our garage and…

Bob Hays came out for an inspection. He was very educational and professional. Provided great suggestions for what to do in our garage and even for our drive way. As first time home owners we were very pleased with how Bob helped us.

Sierra Mayle

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The crew, Greg and Shawn did a great job working through some issues and problem solving. They communicated very well, explained what they …

The crew, Greg and Shawn did a great job working through some issues and problem solving. They communicated very well, explained what they needed to do, and were attentive to my questions and to the task at hand. I was very impressive with their professionalism and workmanship. Thanks Greg and Shawn for a great experience. Side note, Mikhail was a great salesman and I appreciate his help.

Jay Baker

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Excellent communication skills and patience.

Excellent communication skills and patience.

Derek A Arnold Sr

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I was really impressed with the quoting experience with Mark! He was friendly, thorough and offered me a few different solutions without…

I was really impressed with the quoting experience with Mark! He was friendly, thorough and offered me a few different solutions without feeling "salesy". Unfortunately, the potential foundation repairs were for a home that I was under contract to buy, but had to backout because the seller refused to lower the purchase price to compensate. However, based on the genuine experience with Mark, I'd recommend this company!

Megan Gordon

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Greg and Shawn were very professional and on time !! They did a fantastic job they explained every step of the process. I’m so pleased …I…

Greg and Shawn were very professional and on time !! They did a fantastic job they explained every step of the process. I’m so pleased …I would highly recommend Shawn and Greg “Job Well Done!!!

Cynthia Sanders

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John Carlson, electrician for Ohio Basement Authority, did an excellent job finalizing the new sump pump electrical hookup today! Gave me a …

John Carlson, electrician for Ohio Basement Authority, did an excellent job finalizing the new sump pump electrical hookup today! Gave me a heads up call regarding his arrival time and was very polite and professional during his time spent in our home.

Lenora Hennen

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I've lived with a wet basement for many years. Tonight I spoke with Jacob Nesbitt a very knowledgeable and professional inspector. Jacob…

I've lived with a wet basement for many years. Tonight I spoke with Jacob Nesbitt a very knowledgeable and professional inspector. Jacob explained everything that would happen step by step. I can't wait for them to get started on my basement waterproofing.

Pattie Heaberlin

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Hollis Smith, Certified Field Inspector was exceptional in the assessment process of our basement. He explained each step thoroughly by…

Hollis Smith, Certified Field Inspector was exceptional in the assessment process of our basement. He explained each step thoroughly by providing visual aids, documentation, walk through, etc to communicate areas of concern and the proper method of correction. It was great meeting with him

Richele MacDowell

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I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I …

I had Jacob come out for an inspection after I purchased this property. He was friendly easy-going and just the type of sales person that I needed for this only negative side to all this is I wish that the 10% was a little pushed out further versus the same day, I think that’s kind of the downside of everything. However, his approach to fixing the situation measuring the walls figuring out everything was gonna flow through was great. I had zero issues directly with him. He was awesome great sales understanding and wasnt pushing things down my throat and somebody like me coming from sales. I don’t like the pushy sales man cause I was that.he didn’t really have an issue building great Rapport with me at all. And he was very truthful. He explained things very simply and easily although I did my resrarch to find out what my issues were so i had an idea of how things would go today, and was able to have a better idea/ plan for myself; he explained this is what we need to get done this is how our company does it. This is how we’re gonna do it. Also, I think what helped is he understood the scope of the work being a former foreman himself. I appreciate him coming out and this guy needs a raise or some more commission great dude great attitude, and great integrity, even better not a pushy sales man. Thank you jacob and thank you for being a man of integerity and honesty i appreciate it very, very much.

Brandon Holland

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Ahmed, Lester, and Remy were great. They showed up on time and did excellent work. They explained everything they were doing and made it an …

Ahmed, Lester, and Remy were great. They showed up on time and did excellent work. They explained everything they were doing and made it an easy experience.

David Kish

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Caleb T was very informative and extremely polite. Spoke using understandable language, and explained everything clearly. I would highly…

Caleb T was very informative and extremely polite. Spoke using understandable language, and explained everything clearly. I would highly recommend basement authority. They fixed my sump pump and drain problem 4 years ago and have kept up with me to make sure it is all working properly. Always a pleasure with their employees.

joecrallie

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Just wanted to take a second and recognize the hard work that Chris, Slade, Gio, and KC did in my basement. These guys worked efficiently,…

Just wanted to take a second and recognize the hard work that Chris, Slade, Gio, and KC did in my basement. These guys worked efficiently, and were super nice and knowledgeable. Additionally, Ross did a great job in communication and I appreciate all of their work.

dan stromack

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Friendly and professional installation of new sump pump and dehumidifier. Explained every step and went into great detail answering…

Friendly and professional installation of new sump pump and dehumidifier. Explained every step and went into great detail answering questions. Thanks Kyle Lockard!

Douglas Brochu

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I started noticing my floor was sagging in my 125 year old home and was worried the foundation was compromised. Doug at Ohio Basement…

I started noticing my floor was sagging in my 125 year old home and was worried the foundation was compromised. Doug at Ohio Basement Authority came out and was very thorough with what needed to be done and walked me through my options. Once the permit was approved, the team completed the job in 3 days! The crew was knowledge and very nice. Highly recommend using Ohio Basement Authority!

Janai Duronio

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A very polite, professional person who gave me a quote.

A very polite, professional person who gave me a quote.

Roger Sidle

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Our inspector was Darin Derosa whom was awesome. He explained everything that was going on with our foundation and how we can correct it….

Our inspector was Darin Derosa whom was awesome. He explained everything that was going on with our foundation and how we can correct it. Would recommend contacting Ohio Basement Authority.

Ash Salazar

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