Tips to Find a Trustworthy Foundation Contractor

Finding the right contractor often feels like as big a job as the home project itself, and in many ways, it might be. Hiring a trustworthy contractor is arguably the most important part of the process. No one wants to spend money on a project that is abandoned or done poorly.
Groundworks understands the home improvement industry, helping over 1.5 million homeowners protect their homes. First and foremost, we always want to make sure homeowners receive the best service possible, whether they work with us or not.
That’s why we put together this guide on how to tell if a contractor can be trusted. Remember, whoever you decide to hire will be working on your most important asset–your home.
Contractor Shopping: Follow These 7 Tips
Opt for a respected local foundation repair contractor to fix your home. Follow these tips on qualities to look for in a reliable contractor:
1. Many Positive Reviews
When searching for a product or business, most people start by looking it up online. One of the first few things listed near the contractor’s name is their overall ranking and number of reviews.
Obviously, a high ranking is a good sign, but it’s important to see how many people have actually reviewed the contractor. Even if someone has a positive rank, having only a few reviews could mean they haven’t been around too long.
This doesn’t necessarily mean the contractor is untrustworthy; their reputation needs time to grow. Look into their company more on their website or speak with a representative to see if they’re a good fit. Generally, any contractor with high rankings and a lot of reviews is a good sign.
2. Reliable References
Online reviews can only give so much information. Talking to someone who has actually worked with your prospective contractor can offer you a better perspective on quality. Don’t be afraid to ask contractors for references. Contractors that are honest and worth your time should be happy to provide some for you.
Generally, it’s best practice to ask for three references who have received work similar to the job you’re planning on completing. If the references have positive experiences, that’s a good sign.
3. Plenty of Examples
When researching a contractor, check to see if they have examples of their work readily available. Most of these examples are likely to be found on a contractor’s website.
If a contractor willingly shows their work, it’s a sign that they take pride in their job and quality. However, make sure these images belong to the contractor—don’t fall for false advertising. Some dishonest contractors could steal images from the internet to display a false sense of confidence and quality.
Use your best judgment, and if you have any doubts, contact the contractor for more information.
4. Good Communication Skills
Communication is key when it comes to business, and potential contractors are no exception. We’re not saying your contractor has to be a wordsmith, but some basics should be covered.
Look for contractors who respond to your questions quickly and professionally. A reliable contractor’s website should also not contain many spelling errors or improper grammar.
While poor communication doesn’t necessarily indicate a “bad contractor,” it could be a preview of things to come if you decide to work with them. No one wants to be out of the loop or wait days for an answer when it comes to building projects.
Good communication skills tend to be a sign of reliable business.
5. Detailed Contract
When discussing potential work with a contractor, make sure any contract they present to you is detailed. If the document thoroughly outlines every step of the process, that’s a good sign.
Even though that can be a lot to read, it means the contractor is being as transparent as possible and wants you to be as in the loop as possible if you decide to hire them for work.
According to the American Bar Association, not having all the details specifically outlined in a contract can lead to “change orders,” amendments to the original contract that usually increase price.
Sometimes, that happens due to unforeseen problems during a construction job. Other times, amendments can arise simply because you have a question about something that wasn’t outlined, and if you want it done, it adds to the overall price.
Providing you with as many details as possible before starting a job is a sign that the contractor has your best interests in mind.
6. Proof of Insurance
Reliable contractors have insurance, there’s no question. Insurance indicates that a contractor is concerned with the safety of their work and your home—it helps both parties.
Contractors should have General Liability insurance, which covers costs if you are hurt or your home is damaged, as well as other potential problems.
Other common contractor insurance types include Automobile Liability and Workers’ Compensation. Any trustworthy contractor will show proof of their insurance if you ask.
7. Verified License
The requirements for a proper contractor licensing change in each state. You need to make sure the contractor you’re considering has a verified license.
A contractor’s license proves their legitimacy and professionalism. Plus, most states require a verified license by law, and working with contractors without a license can lead to legal issues.
Trustworthy contractors will be able to prove that they hold the proper licenses. As a customer, you have the right to ask to see them.
4 Red Flags to Watch for When Hiring a Contractor
When hiring a contractor, certain red flags can signal that the individual or company may not be trustworthy or qualified:

- Demanding a Large Upfront Payment or Only Accepting Cash: This can indicate financial instability or an intention to disappear before completing the work.
- Vague or Significantly Low Estimates: Contractors who provide unclear or unusually low estimates might cut corners or add unexpected costs later.
- Reluctance to Provide References: A trustworthy contractor should be willing and able to provide references from previous clients.
- No Written Contract: A written contract is essential to outline the scope of work, timeline, and payment terms, and a contractor’s refusal to provide one is a major red flag.
It’s crucial to thoroughly vet contractors to avoid these pitfalls and ensure a successful project.
Effective Budgeting and Payment Plans

Setting a budget and negotiating payment plans are crucial for a smooth project.
Start by determining a realistic budget with a buffer for unexpected expenses. Ask for a detailed breakdown of cost estimates to understand them and avoid hidden fees.
Negotiate milestone-based payments instead of a large upfront sum. This ensures payments are made as specific phases are completed, providing security and motivation for the contractor to stay on schedule.
Clear, written agreements on budget and payment terms prevent misunderstandings and keep the project on track financially.
You Deserve the Best. Work with Groundworks.

No matter what your home project requires, working with a contractor you trust is perhaps the most important part of the process. Your most important asset deserves the best.
If you’re looking for a trustworthy company for projects involving foundation repair, basement waterproofing, crawl space encapsulation, or concrete lifting, consider working with Groundworks.
All our solutions come with transferrable warranties and additional service plans. That way, your investment is protected no matter what happens.
We also offer a free home inspection and estimate, so contact us today to learn more about our services. We’re more than just a contractor; we’re a national company dedicated to quality work.
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Check out our Ultimate Guide to Foundation Repair for more informative articles!
Foundation Repair Contractor FAQs
Temporary solutions like shoring walls just treat the symptoms. Groundworks uses deep foundation piers and anchors that permanently stabilize your home by transferring its weight to load-bearing soil strata, providing a long-lasting fix.
At Groundworks, the majority of our foundation repair jobs are finished in two to three days on average. Yet, many factors might affect how long it takes to complete a foundation repair project. These include the extent of the damage, its location, the size of your house, and local permit requirements.
Foundation repairs aren’t always covered by homeowner’s insurance, but you should contact your provider to make sure. Every Groundworks company offers affordable financing with reliable warranties, but read our guide on homeowner’s insurance for foundation repairs for more in-depth information.


