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Award-Winning Service
4.8
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Based on 1031 reviews.
4.6
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Based on 152 reviews.
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We had a fantastic experience with Innovative Basement Authority, starting off with our sales visit from David. He provided a prompt and…
We had a fantastic experience with Innovative Basement Authority, starting off with our sales visit from David. He provided a prompt and detailed quote that was very reasonable for our project. The repair team consisting of Josh A, Greg H, Ishmaele M, and Dustin L arrived shortly thereafter and did a great job! The work was performed on-time with a fantastic attention to detail, and communication was timely throughout. We really appreciate the team's work on our project! Thanks!
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Ben was amazing and very informative about everything he was doing and explaining everything.. Also set me up for the next project
Ben was amazing and very informative about everything he was doing and explaining everything.. Also set me up for the next project
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Drain Tile and Sump Pump installation. From start to finish the service was excellent. David inspected our house, discussed what was needed,…
Drain Tile and Sump Pump installation. From start to finish the service was excellent. David inspected our house, discussed what was needed, walked us through the estimate. David was consistently available for questions prior to the installation. Austin F., Dakota M. And Billy B. Were the installers. They were on time and communicated everything they were doing. They were polite, approachable, and clearly knowledgeable about the process. The installation looks great and the site was completely clean when they were done. I would highly recommend Groundwork’s and these staff for any work you need.
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Great guys, honest and up front with me. Professional and responsive.
Great guys, honest and up front with me. Professional and responsive.
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I had a service call today for a recent sump installation from last Summer. I unfortunately had a poor initial experience with IBA and was…
I had a service call today for a recent sump installation from last Summer. I unfortunately had a poor initial experience with IBA and was half-expecting a similar experience this time. But I was very wrong. Ricky Oudekerk came to my house on time, took time to listen to my concerns and expertly diagnosed. On his own initiative he took the time to walk me through the sump system and its parts and explained what he was testing. I am new to Minnesota and to sumps generally, and this time was very much appreciated. It turned out I needed a new pump due to a bad component, and he diagnosed it and replaced all within a couple of hours. I was surprised and relieved by the experience. Based on this experience, I will consider IBA again for a future project. Thanks so much.