See why your neighbors trust Groundworks to protect their home
5/
5/
5/
5/
5/
Today I met with Kenny Melford to check my sump pump battery. What a joy to meet with a pleasant, knowledgeable and professional man. From …
Today I met with Kenny Melford to check my sump pump battery. What a joy to meet with a pleasant, knowledgeable and professional man. From checking the battery to flushing the line, he educated and showed me the entire process.
Groundworks you are truly lucky to have such a devoted employee. He spoke highly of you as an employer and you could tell he enjoys his job.
Thanks for sending him to assist me.
Kenny was very professional and helpful inspecting and installing all the equipment! Groundworks is a great company, reasonably priced and …
Kenny was very professional and helpful inspecting and installing all the equipment! Groundworks is a great company, reasonably priced and easy to work with!
Working with DJ from Groundworks (Select Basement) has been an outstanding experience. After struggling with various contractors who either …
Working with DJ from Groundworks (Select Basement) has been an outstanding experience. After struggling with various contractors who either failed to resolve our water issues or were unprofessional, DJ and his team truly stood out.
DJ was incredibly helpful, patient, and responsive throughout the entire process. Our home is a ranch with 225 linear feet around the perimeter, and while other contractors insisted on installing a French drain for the entire length, DJ recommended a more targeted approach. He proposed installing the French drain for just 80 linear feet, focusing only on the areas where water intrusion was likely.
His thorough explanations and prompt responses to all our questions were greatly appreciated. The workers arrived on time, maintained a clean work environment, and completed the job as promised. If we could give 10 stars, we would! Groundworks is a highly professional and honest company that didn't try to inflate the scope of work to charge us more. We wholeheartedly recommend them.
Sales person DJ Ladjak from Groundworks evaluated our wet basement problem in Oceanport N. He worked with us to find a solution that would …
Sales person DJ Ladjak from Groundworks evaluated our wet basement problem in Oceanport N. He worked with us to find a solution that would work for our situation requiring sealing the exterior. He is thoughtful and not pushy, great to work with. The guys that did the work were efficient, on time, well organized, hard working, and considerate. I can't recommend them enough.
Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M….
Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer.
Groundworks did a terrific job. James and his team, Jose and Izzy, were so easy to work with. The scope of the job changed and James was…
Groundworks did a terrific job. James and his team, Jose and Izzy, were so easy to work with. The scope of the job changed and James was able to diagnosis and explained every step along the way. Which made is simple to follow and not only did they solve the problem, the work they did looks great as well. Highly recommend!
David was very detailed and thorough. He took his time to examine the situation, consult with his back office and come up with a solution….
David was very detailed and thorough. He took his time to examine the situation, consult with his back office and come up with a solution. He explained the solution and the payment options. David was very personable and pleasant. Thank you
Upon arrival, our Inspector will introduce themselves and chat with you about the problems you’re experiencing. Based on the information you provide them, they’ll then create a plan of action to examine your home inside and out.
Receive a detailed repair plan and quote
Once the inspection is complete, the Inspector will sit with you and present their findings. And because we provide same-day estimates, you’ll have all the cost and financing information you need to make a decision right away.
Get the work done when you’re ready
When you’re ready to move forward with repairs, we’ll help you choose an installation date that works for your schedule, and notify our Installation team immediately of the upcoming work.