Crawl Space Repair in Mabank, TX

"Brian Graham performed an inspection inside and underneath my small pier and beam home in northeast Dallas, TX on April 25th, 2024. He was punctual, professional, and personable. He communicated clearly the scope of the foundation problem by providing photos and a floor plan with elevations. In addition, his description of the proposed solution was understandable. He patiently answered my initial questions as well as my subsequent questions during the days after his inspection visit. Over the next several weeks, he patiently worked with me to schedule and reschedule the work to be performed as we had a series of atypical rainy weeks. Throughout the delayed scheduling process, I appreciated his responsiveness and agreeableness. He made the process easy by using all forms of communication, i.e., phone, email, text. Brian Graham is a valuable asset for FSS and an important member of their team! ###################### On July 9, 2024, a crew of about seven men from FSS performed the foundation repairs on my small pier and beam home in northeast Dallas, TX. They were focused, careful, and efficient as they did their work. I appreciated that they protected my carpet as they came in and out of my home and provided photos of the work they did upon completion of the project. ###################### Randy Blair, FSS Production Supervisor, was very helpful to me at the end of the foundation repair process on my small pier and beam home in northeast Dallas, TX. His role was to send the work crew to my home and then follow up with me after they completed the repairs. He was easy to talk with and was committed to my satisfaction. He answered my questions and concerns, listened patiently to my feedback, and responded appropriately to my subsequent requests. I appreciated his responsiveness and professionalism. --D Baker"