Basement Waterproofing in Charlotte, MI

"We had an absolute mess of a basement and crawlspace. After having several estimators come out, it was immediately clear that FSM was the right choice. Don was incredibly informative and helpful. He didn’t just teach me about their products—he gave me general knowledge that was genuinely valuable as a homeowner. He always answered my calls and texts, no matter the question, and offered guidance on anything basement-related. I can’t say enough kind things about him. The crew that did our basement—Jakob W., Denzel K., William H., and Eloy M.— worked HARD. Not only were they all respectful, but they put in at least 10 hours a day for four days straight to get our basement in order. Jakob maintained excellent communication the entire time. At the end of each day, he walked me through the progress and patiently answered my million questions with thoughtfulness and care. He even helped me move the water heater up the final step I couldn’t manage—and he and another team member carried it back down for me afterward. We will absolutely be calling FSM again for anything basement or foundation-related—and we’ll be asking for Jakob and his team specifically. I’m so grateful for their hard work, passion, and the consideration they brought to this project. Thank you to everyone involved—truly, a thousand times over!"